Not Again!


Have you ever a screen like this? I have and it wasn’t for a good reason. This lovely display of colors meant I had an issue with my Tin Lizzie quilt machine. If you recall my recent post then you remember that I had struggled with a timing issue on my machine. Thankfully I successfully overcame that. Unfortunately I have run into another road block.

I recently had the privilege of working with a new quilting customer. She asked me to do the stitching on a quilt she was planning to give as a gift. I’ll share more about her quilt in a future post. After finishing her quilt I decided to get busy on some of my own. I had seven that were waiting to be quilted. I breezed through two of them then loaded on the third. After working on it for about six hours I decided to call it a day.

The very next morning I went down into my studio to pickup where I left off. I went through the usual routine of turning on my machine then pressed the button to begin stitching. The machine paused for a moment then displayed this message on the screen.


I have gotten messages similar to this when my machine has had a thread jam. Naturally I made the assumption that was the case this time as well. The first thing I did was to check the fly wheel to see if it would move. The fly wheel moved freely so I figured that meant a thread jam was not the issue. While I am thankful that I didn’t have to clear the jam and time my machine all over again I was totally baffled as to the cause of the error message.

Since I don’t have a local repairman my only option is to leave a message on Tin Lizzie’s telephone or send a request for service through their website. I chose to send an electronic message. When I didn’t hear anything for 24 hours I sent a message to the person that I bought my machine from to ask for their assistance. I received a reply that indicated they would contact the corporate office to initiate a service request.

Having my longarm quilting machine broken is very upsetting to me. I am totally at the mercy of the corporate office in Utah for service. In the meantime here I sit with a partially quilted project, four more waiting to be quilted and requests from customers for others.

I certainly hope this issue can be solved real soon because I am very sad. ;(

Thank you for listening to me vent again.



15 thoughts on “Not Again!

  1. Hi Cindy,
    OH NO! Have you taken yourself to the internet to see if others have had this issue? Maybe they will give you a suggestion you can try. You have nothing to lose since it’s not working anyway – you can’t possibly make it any worse! Geeeeeez, what a bummer. I hope you hear back from them today since it is a holiday . . . in case you weren’t aware. So, it sounds to me like life has handed you a break from quilting. How are you going to use it? Start a new project; bake some pies; go and enjoy the pre-Black Friday sales; take your hubby to work; hang out in Panera’s and enjoy some good coffee and a toasted bagel . . . I could go on and on. {{Hugs}} and try to have a Happy Thanksgiving. ~smile~ Roseanne

    Liked by 1 person

    1. Roseanne, Well, the issued actually occurred last Thursday so I have been waiting since then. I do not expect to get a call today. ;( Perhaps not even until Monday because of the holiday. How will I use my time….well so far I have gotten my financial records up to date (hadn’t worked on them since January, LOL), organized a whole bunch of stuff in my house, composed and typed in a slew of blog posts, napped with my Sadie & Jerry, cleaned house, laundry, etc. I haven’t gone for coffee so perhaps that might be on my list. There are only 3 of us here tomorrow so no huge dinner preparations to do. You and Yours have a super day tomorrow and the rest of this holiday weekend. 🙂

      Liked by 1 person

      1. Cindy,
        That makes it even worse, having already been waiting a week. You have been very productive though! If I had a long-arm, you could come use it and get everything finished up. Shoot. R

        Liked by 1 person

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